Terms of Service

Last updated: March 19, 2026

1. Service Description

Groundswell ("the Platform") is a business-to-business (B2B) advocacy campaign platform operated by Groundswell Campaigns Inc. ("we", "us", "our"). The Platform enables organizations to create, manage, and deploy advocacy campaigns including petitions, letter-writing campaigns, and other forms of civic engagement directed at government representatives.

2. Acceptance of Terms

By creating an account or using the Platform, you agree to be bound by these Terms of Service and our Privacy Policy. If you are using the Platform on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these terms.

3. User Responsibilities

As a user of the Platform, you agree to:

• Provide accurate and complete information when creating your account and campaigns.
• Maintain the security of your account credentials and promptly notify us of any unauthorized access.
• Comply with all applicable Canadian federal and provincial laws, including Canada's Anti-Spam Legislation (CASL) and the Personal Information Protection and Electronic Documents Act (PIPEDA).
• Obtain proper consent from supporters before collecting or using their personal information through the Platform.
• Ensure that action content is truthful, not misleading, and does not infringe on the rights of others.

4. Acceptable Use

You may not use the Platform to:

• Engage in any activity that is unlawful, fraudulent, or harmful.
• Send unsolicited commercial electronic messages in violation of CASL.
• Harass, threaten, or intimidate government representatives or any other individuals.
• Distribute malware, spam, or any content that could harm the Platform or its users.
• Attempt to gain unauthorized access to the Platform, other user accounts, or our systems.
• Scrape, data-mine, or otherwise extract data from the Platform without authorization.
• Impersonate any person or organization, or misrepresent your affiliation with any entity.

5. Intellectual Property

The Platform, including its design, code, features, and documentation, is the intellectual property of Groundswell Campaigns Inc. and is protected by Canadian and international copyright, trademark, and other intellectual property laws. You retain ownership of the content you create and upload to the Platform. By using the Platform, you grant us a limited, non-exclusive licence to host, display, and transmit your content solely for the purpose of providing the service.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Groundswell Campaigns Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Platform. Our total aggregate liability for any claims arising out of or relating to these terms or the Platform shall not exceed the amounts you have paid to us in the twelve (12) months preceding the claim.

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Termination

We may suspend or terminate your access to the Platform at any time, with or without cause, upon reasonable notice. You may terminate your account at any time through the account settings. Upon termination, your right to use the Platform ceases immediately. We may retain certain data as required by law or for legitimate business purposes, as described in our Privacy Policy.

8. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify you of material changes by posting the updated terms on the Platform and updating the "Last updated" date. Your continued use of the Platform after such changes constitutes acceptance of the revised terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising from these terms or your use of the Platform shall be subject to the exclusive jurisdiction of the courts located in Ontario, Canada.

10. Contact

If you have any questions about these Terms of Service, please contact us at legal@groundswellcampaigns.com.